最火演讲预告达到国际最佳呼叫中心之路

演讲预告:达到国际最佳呼叫中心之路

客户服务审计有限公司联合创始人 Deepak Selvaratnam 将出席由中国工业和信息化部指导，中国电子商会和江苏省淮安市政府主办，CTI论坛承办 国际呼叫中心峰会暨第八届中国最佳呼叫中心颁奖典礼 活动，并发表主题演讲《达到国际最佳呼叫中心之路》。

Deepak is the cofound下1步er of Customer Services Audit Limited and developer of the Snapshotz Online web based tool for customer services.

With over 20 years of exp不能与其他材料混合erience in managing single, mixe主要是用于各类材料力学检查中的抗拉强度测试d and multi site contact centres including outsourcers he also has the experience of employing the Snapshotz tool across every type of industry vertical where contact centres are found.

Deepak has an MBA ( Col ), Diploma from the Chartered institute of Marketing UK , is a certified project management professional PMP (USA) and has certifications in Shipping, Loss Prev同享实验数据ention, Insurance and Risk Management.